We are based in the vibrant city of Placentia, California, USA, where we are registered and ship our products from.
No, We’re currently an Online-Only retailer.
Talavan products are designed with love in California and distributed in USA. Our straws, drinkware, and silicone accessories are responsibly made in China, in facilities that specialize in eco-friendly products. Once manufactured, our products are sent to Placentia, CA where our amazing team processes, sorts and organizes them so they are ready to be sent out to our customers.
You bet we do! Got a party on the horizon? A wedding to plan? Or maybe a cozy family get-together? If you're aiming to be environmentally conscious, why not opt for a plastic-free approach? And guess what? You can save big with our discounted pricing when you order in bulk.
Our minimum order to qualify for bulk order pricing is 25 bottles.
Please email our wholesale team for more info and pricing.
Enjoy a 20% off on eligible purchases when you sign up and check out with your active .edu email address, making savings simple for students!
We totally get it, we change our minds too! However, once an order is placed, we're unable to make any alterations or cancel it at the moment. We're hoping to introduce a cancellation window in the future.
If the item(s) don't work out, feel free to exchange them for a style you prefer or return them for a refund. Just a friendly reminder, domestic return shipping is on us!
Our products are ideal for gifting! We provide various gift wrap options and even include complimentary tissue wrap with your order. If you want to send your gift directly to your loved one, we are more than happy to wrap it beautifully and include a printed/handwritten note with the package. Just let us know the message you'd like to be included on the note card by adding a note or sending us an email.
To request a donation, email us at [email protected]. We'll review and respond within 3 weeks, so be sure to contact us well in advance of your event. We prioritize events and organizations located in Orange County, CA.
Talavan supports our ambassadors to discover themselves and live a life touching hearts and heights. We are looking to connect with intuitive outdoor enthusiasts who can showcase our eco-friendly products in some way which inspire customers and spread the word.
Tag @talavanllc and use #TouchingHeartsAndHeights to show how you use our products. Get in touch with us and join the Talavan family!
Join us for some pretty amazing perks, to name a few:
1. Personalized Ambassador Code share with friends + family + followers, giving them 15% off EVERY purchase.
2. 10% commission (of the purchase price, before taxes & shipping and after applied discounts) whenever someone successfully makes a purchase using your code.
3. Earn Free Products & Receive 30% off every purchase for yourself.
4. Opportunities to get exposure and followers by getting featured on our Instagram and Social media pages, marketing campaigns and as well as on our Website.
Partnership opportunities
Talavan offers a 1-year limited lifetime warranty on all products purchased from www.talavanllc.com and authorized retailers. The warranty covers replacement of any defective material or component. It does not cover any issues due to normal wear and tear, misuse or loss/theft of the product.
We shall keep you updated with new colors and sizes in our social media pages so make sure to follow us!
Currently, customization options are not available. However, we're excited to announce that customization features will be coming soon. Stay tuned for updates on our website and social media channels.
We want to get you your Talavan product as soon as possible. All orders are normally processed and shipped out within a day. However please allow 1-3 business days for order processing. You will receive notification of any delay or cancellation of your order.
We house and ship all of our items ourselves so we are able to offer fast reliable shipping. All orders are shipped from city of Placentia, California USA
Once your order is complete, your digital product will be sent to your email within 24 hours. Please check your inbox (and spam folder just in case).
We offer shipping within the continental U.S only. We are unable to ship to international addresses, Alaska, Hawaii, Puerto Rico, P.O. boxes or APO/FPO addresses.
We will send you a shipping confirmation email with your tracking information once your order has been shipped.
Talavan accepts Visa, MasterCard, American Express, Discover, PayPal, Diners Club, Apple Pay, Amazon Pay, JCB, Shopify Pay, and Afterpay.
You can feel safe shopping with us! Our website is powered by UENI whose HTTPS/SSL security compliance makes all transactions protected.
Our return policy is simple: return faulty items within 30 days of arrival with proof of purchase for a full refund. Ensure the item is unused, sealed, and in its original packaging. Free returns are available for U.S. customers. Contact our customer support for assistance.
In order to be eligible for a return, products must be in unused condition with their original packaging intact. Shipping charges are nonrefundable. Please initiate the return through the Amazon return page or contact us and we will do our best to make things right for you.
To return your product, you should mail your product to:
170 E Yorba Linda Blvd #1020
Placentia California 92870
Yes, all our products are BPA-free providing a healthier and more Eco-friendly alternative to plastic water bottles.
Please wash before first use. You can clean your bottle by handwashing it with warm, soapy water. We do not recommend using bleach or abrasive cleaners. With proper care, your bottle should last for years.
For the best care of your Talavan Drinkware, we suggest handwashing using a gentle, non-abrasive cloth, mild soap, and warm water. Please avoid using the dishwasher. Ensure thorough drying between uses to maintain its quality.
We do not recommend putting your bottle in the dishwasher or microwaving your bottle. The high heat and harsh detergents can damage the bottle's finish or damage the insulation and cause the bottle to leak.
We recommend hand washing all of your Talavan Drinkware with a soft, non-abrasive cloth, soap, and water and not in your dishwasher.
Avoid freezing liquids in the thermos, as it may damage the insulation. Use the thermos for pre-chilled beverages instead.
Your questions and concerns matter to us. Whether you are a customer, retailer, media outlet, or another inquirer, we want to hear from you! Please fill out the form below, and we will be in touch as soon as possible.